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I want to return goods (30 days)

Report damage or a defect

I need an invoice or a correction

Where is my parcel?

Does this part fit my car?

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Frequently asked questions

Find answers to popular questions

How long do I have to return?

You have 30 days from receiving the goods to withdraw from the contract — no reason required.

In what condition can I return a part?

The goods should be new, unused, with original markings and packaging.

How long does a complaint take?

We handle complaints as fast as possible; we'll inform you of the decision by e-mail.

Do you issue VAT invoices?

Yes. You can request an invoice or correction in the “Invoice / correction” section.